How to caring for Tahitian Pearls?

Never use ultrasonic cleaners, steam cleaners or even the softest of brushes to clean your pearls. To safely clean your pearls, simply bathe them in water and wipe them dry with a lint-free cloth.
Store pearls away from other jewelry
Your pearls are meant to be worn
Pearls contain a fair amount of water. Storing them in a dry place (like a box placed in a safe or in an air conditioned compartment) will eventually cause them to lose their natural moisture and luster. Also, pearls should also be kept away from hot and dry environments. One of the best ways to keep your pearls looking beautiful is simply to wear them, as they will naturally absorb moisture from the air and from your skin.
The final touch
Always put on your pearl jewelry as the final touch – after applying make-up and styling your hair. As pearls are naturally absorbent, their surface luster can be harmed by the chemicals and acids in hairsprays, cosmetics and perfumes. After wearing your pearls, gently wipe them clean with a lint-free cloth before putting them away.


Are Moissanite rings a beautiful investment that will last whole lifetime?

As the second hardest gemstone on earth, moissanite is extremely durable and highly scratch resistant, making it perfect for everyday wear as your engagement / wedding ring stone.  However, like all precious gemstones, your moissanite stone is not totally indestructible and will need special care throughout your lifetime to ensure it remains just as sparkly as the day you received it. Luckily, it is very easy to maintain your moissanite ring’s sparkle and we’re here to help you keep your ring sparkling for many years to come!


Can I wear my moissanite engagement ring all the time?

Moissanite is a very low-maintenance stone and holds its sparkle very well, meaning it will rarely look dirty. However, with everyday wear, oils, lotions and grime can accumulate on the surface of your ring. Some activities that can pose a risk to your ring include swimming, exercising, cleaning, cooking and gardening. The chemicals used in pool water and household solutions can damage the precious metals used in your ring’s setting and can create a film on the surface of your stone, dulling its sparkle.


How do I clean my moissanite ring at home? Should I have my moissanite ring professionally cleaned?

Simply fill a bowl with warm water and add some liquid dish soap. Let your ring soak for a few minutes before using a soft toothbrush to carefully scrub your ring, focusing on the hard to reach areas within the setting. After your ring is nice and clean, rinse it well under running water and either let it air dry or use a lint-free cloth to dry it off. We recommend having your moissanite ring professionally cleaned at least once a year, as this will remove the natural build-up of oils and grime on the surface of your ring. A professional can also inspect your ring for any loose stones and ensure your prongs are still in good shape. Getting a professional deep clean will bring your moissanite’s sparkle back to its original brilliance!


Can I wear my moissanite engagement ring in the shower or in the hot tub?

Although your ring will not be affected by water, the chemicals used to treat the water in a hot tub can cause structural damage to your ring’s setting. Repeated exposure to soap, shampoo and conditioner can create a build-up of oils on the surface of your ring. This can give your stone a filmy appearance, dulling its sparkle.


When will I receive my order?

1、Delivery Time= Processing Time + Shipping Time Processing time differs from product to product, with the average estimated processing time about 7-15 working days.

2、If I want to change/modify order information(like color, size, billing address, shipping address, shipping method), what should I do?
Please note that we can only change/modify your order before shipment.

3、Why I didn’t get an email about my order being shipped?

After placing your order, we may need 7-15 working days to prepare your order. This processing time does not include shipping time. We will inform you with an email after shipment. If you can't find an email fifteen days after you’ve placed the order, please feel free to contact us.

4、What should I do if I didn’t receive an order confirmation email?

If you have not received a confirmation email about your order, you may have written your email incorrectly when you purchased or the email might be in your spam folder. Please feel free to contact us if you need help.

5、Do all of your items ships from the USA?

RAIVARI Jewelry has warehouses in PA, USA and China. Your items will be shipped from the nearest facility that stocks the item you ordered.

6、Can I cancel my order?

If your order has not been shipped out, you can submit a ticket or chat with us to cancel it. Please note that we CANNOT cancel orders which have been shipped out. Therefore, please wait for your package to arrive and you may either keep it or contact us to return for refund. Please DO NOT refuse the delivery as the undelivered package will be destroyed by the third-party logistics.